Claims & Returns:
If your purchase arrives in good condition, but you are unhappy with it, notify us in 7 days after the day following delivery, and we will be happy to exchange it or refund your money. It must be returned in good condition, in its original packaging, and we will make a reimbursement within 30 days of the cancellation. Unfortunately we cannot pay for the return of unwanted products.
Should the goods be damaged, it should be noted on the documents at the time of signing for them. You must inform us of any damaged or faulty goods within 24 hours of you receiving them, and return them to us reasonably packed to avoid possible damage. We will replace them, or reimburse all your expense, including the cost of delivery, within 30 days of your notifying us of your intention to return them.
Pricing and Availability
Your credit or debit card will be charged only when the goods are ready to dispatch. Prices for all goods are listed on the website. Prior to finalising you will be shown the total price for the goods inclusive of VAT and any delivery charges (if they apply). In the event that we have sold-out of any items you have ordered, you will be informed by email within 5 working days.
Other Forms of Payment
You can pay by postal cheque. Select that type of payment, print out your order confirmation and return it to us enclosing a cheque for the full amount. Please note we will only process your order after your cheque has cleared into our bank account.
These conditions are governed by and construed in accordance with the laws of Scotland.
Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of Tartan Kilts, its affiliates or its content suppliers and is protected by United Kingdom and International copyright and database right laws. The compilation of all content on this website is the exclusive property of Tartan Kilts and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without express written consent.
Tartan Kilts and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
When you visit Tartan Kilts or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.